Helping Hands

Highland Hospice Helping Hands
VO104211

Our Helping Hands befriending team provides meaningful social support for individuals who are isolated or feeling lonely to connect and engage with people, supporting their overall health, happiness and emotional wellbeing . We also provide carer respite, which allows the main carer / family member to have a short period to themselves.

It's incredible how having companionship can brighten someone's day / week and significantly improve their quality of life. The people we support are living with deteriorating health, while some may have limited mobility, others are still active and can enjoy outings with their befriender. Befriending volunteers are a valued part of our team. In addition to mandatory training, they are invited to regular catch-up meetings and inclusive group sessions that help build a strong sense of community.

This is a flexible role - you choose the timing and frequency of your visits, making it easy to fit around your other commitments.

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Training details

Before you start in your role, you must complete all of the following training:

• Helping Hands information session - approx. 3 hours usually at Highland Hospice
• Safeguarding and Adult Support & Protection – approx. 1 hour
• Moving and Handling Training Patient / Client – approx. 1.5 hour (online)
• Cyber Security and GDPR – approx. 30 minutes (online)
• Fire Safety Awareness for Volunteers – approx. 30 minutes (online)
• Food Safety Hygiene - Entry Level for Volunteers – approx. 20 minutes (online)